Support
Questions, problems, or feedback? We're happy to help — we usually reply within 1–2 business days.
Email inkbornapp@gmail.comMy portrait failed to generate
Ink is only spent on successfully completed portraits. If a generation fails, your ink is automatically returned to your balance and you can try again. If the problem persists, email us with the book and character name you entered.
How does ink work?
Ink is Inkborn's creative currency: one ink creates one portrait. You receive ink with an Inkborn Plus subscription or by purchasing ink packs. Ink included with a subscription is refreshed each billing period; purchased ink packs don't expire.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple. Open Settings → your name → Subscriptions on your iPhone, select Inkborn Plus, and choose Cancel. You keep access until the end of the paid period.
How do I request a refund?
All payments are processed by Apple. You can request a refund at reportaproblem.apple.com using the Apple ID you purchased with.
How do I delete my account?
In the app, go to Profile → Delete Account. This permanently removes your profile, portraits, and notes. You can also email us and we'll delete your data for you.